Warranty & Returns
Piston Compressor Warranty
1 Year Included
3 Year Extended Available on All Two-Stage Units
Fire Protection Air Compressor Warranty
1 Year Included
Heavy Duty series includes a 3-year warranty on the pump
Rotary Screw Warranty
1 Year Included
C-Aire Compressors Warranty Information
C-Aire Inc. warrants its compressors to be free from defects in material and workmanship subject to the following provisions.
Standard Warranty Duration
12 months from date of purchase
Extended Warranty Duration
The three-year extended warranty kit is available for the C-Aire A Series and K Series models in 5 HP, 7.5 HP, 10 HP, 13 HP, and 15 HP configurations, which extends the warranty from 1 year to 3 years from the date of purchase. To obtain an extended warranty, purchase an extended warranty kit the same day as your compressor, register your extended warranty with C-Aire within 10 days of purchase, and perform the recommended maintenance on schedule.
Registering Your Extended Warranty
Your extended warranty may be registered using the instructions in your extended warranty kit any of these three ways:
A) Online at cairecompressors.com
B) Call 1-800-762-2247 or 651-462-3440
C) Fax us at 651-462-1232.
What the Warranty Covers during the Warranty Duration
All components on the compressor except for those items listed in the section titled "What is excluded from warranty coverage".
What is Excluded from the Warranty Coverage
- Air intake filters and compressor oil, which are maintenance items.
- Failure due to improper installation, including absence of mounting pads, and insufficient power.
- Oil leaks will be covered under warranty for a period of 60 days from purchase.
- Freight damaged items (REJECT THE SHIPMENT or note damage on Bill of Lading).
- Any labor, freight or transportation charges that are not pre-approved by C-Aire.
- Labor charges incidental to the installation, electrical connections, repair, service, adjustment, removal, or replacement.
- Misuse or abuse.
- C-AIRE HAS NO OBLIGATION UNDER THESE WARRANTIES OR OTHERWISE (REGARDLESS OF THE FORM OF ACTION) FOR SPECIAL, INDIRECT, CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF USE, LOST PROFITS, LOST INCOME, WHETHER SUFFERED BY THE BUYER OR A THIRD PARTY.
C-Aire's Obligations
C-Aire will repair or replace, at C-Aire's option, defective parts, pay reasonable labor costs of replacing or repairing the defective part, and pay ground freight for the return of defective parts and shipment of the replacement part(s). ALL LABOR AND FREIGHT MUST BE PRE-APPROVED AND ARRANGED BY C-AIRE.
Purchaser's Obligation
- Properly install and start up the compressor using the checklist located at the back of this Owner's Manual. (Keep "Installation Checklist" for future reference).
- Ensure the compressor is sized properly for the application (the compressor should run no more than 6 out of 10 minutes on average).
- Maintain proof of purchase and Installation Checklist.
- Register your Extended Warranty (if applicable).
Warranty Claims
Please contact C-Aire at 651-462-3440 or 1-800-762-2247. Please have your completed Installation Checklist available.
C-Aire Compressors Return Policy
At C-Aire Compressors, we strive to ensure your complete satisfaction with every purchase. If you need to return an item, please review our return policy below:
Return Process
- All returns require a Return Merchandise Authorization (RMA) number.
- Contact our customer service team to obtain an RMA number before shipping any items.
- Include RMA paperwork inside the box with returned items.
- Clearly write the RMA number on the outside of the box.
Customer-Initiated Returns
- A restocking fee and additional terms may apply.
- Customer is responsible for return shipping costs.
- Items must be in new condition with original packaging.
- Take photos before shipment in case of freight damage.
For assistance with returns or to obtain an RMA number, please contact our customer service team at 651-462-3440.
Note: All returns must be authorized in advance. Items returned without an RMA number may be refused.
Sign Up For Product Updates






