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Inside Sales Representative

We are looking for a driven and well-spoken inside sales coordinator to join our team. Our Inside Sales team is the bridge of contact from our customers to C-Aire. Our Inside Sales Coordinator will be responsible for communicating with customers, understanding their needs, and ensuring a smooth sales experience.

Key Responsibilities
• Answers customer inbound calls in a team environment using a phone queue system
• Enters customer orders into the ERP system and follows through with the customer to ensure the product is received
• Assist customers in technical troubleshooting
• Enter and follow up to win quote requests
• Assist customers in choosing the correct product for their application
• Upsell when appropriate by recommending complementary products that will increase the quality of customers’ experience
• Build rapport with customers through friendly, engaging communication
• Respond quickly and courteously to customer complaints or inquiries
• Follow suggested scripts when provided
• Accurately capture customer information
• Other responsibilities related to the daily operations as assigned

Knowledge and Skills
• Excellent verbal communication skills
• Strong phone etiquette
• Team player
• Ability to perform responsibilities with minimal direction
• Efficient in Microsoft Outlook, Excel, and Word
• Excellent follow-up skills
• Strong mechanical and technical aptitude
• Ability to quickly learn and a self-starter
• Ability to juggle multiple tasks in a busy work environment and stay organized
• Accurate data entry skills
• Detail orientated

Education and Work Experience
• Understanding of Compressors, Auto Industry, and/or Fire Sprinkler Industry desired
• High School Diploma or equivalent is required.
• Experience in Sales, Customer Service, or related profession desired
• Proven track record of successful sales experience preferred
• Familiarity with Windows operating system, Microsoft Office Suite required

Culture & Values – We desire to hire people who share the same values we have as a company. We are family-owned and passionate about what we do. We have a genuine care for our employees. These are the core values we operate by as individuals and as a company:
Passionate—believe in what you are doing, why you are here, really care about the welfare of the business, being excited about having the most exceptional company
Goal-oriented—being self-motivated, eager, sense of urgency, self-starter, constant improvement
Team Player—being flexible to help wherever needed. Never say “That’s not my job”. Willingness to give as much as they can to support another
Integrity—say what we are going to do and do what we say we are going to do. That means our customers trust and believe in us. We are considered a respectable company. Our employees are honest and trustworthy.
Accountable—take ownership of your own actions, conscientious

Starting salary is based on proven experience, knowledge, and skill base.

Check us out on Facebook, LinkedIn, and our website – and join the fun.

Benefits Offered
• 401K with Employer Match
• Dental Insurance
• Health Insurance
• Life Insurance
• Disability Insurance
• Paid Time Off
• Paid Holidays

• 8-hour shift
• Monday to Friday

Supplemental Pay
• Monthly bonus

Apply for Job
To apply for this job email your details to:
380 West 1st Street, Dresser, WI 54009
Job Type:
Full Time
Pay is based on experience
Apply for Job
To apply for this job email your details to:

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